Contact Information
CONTACT US
Sulvino
Last updated: October 24, 2026
Website: https://sulvino.com
Operated by: Guangzhou Fengpei Trading Co., Ltd.
Customer service email: service@sulvino.com
Customer service telephone: +1 (616) 266-3725
Registered business address: Room 102, No. 102 Fengguang Road, Zhongxin Town, Zengcheng District, Guangzhou, Guangdong, China
CONTACT INFORMATION
Sulvino customer service handles questions relating to products, existing orders, payment, delivery, returns, refunds, and personal information requests.
Customer service email: service@sulvino.com
Customer service phone: +1 (616) 266-3725
Website: https://sulvino.com
Online contact page: https://sulvino.com/pages/contact
BUSINESS OPERATOR
Guangzhou Fengpei Trading Co., Ltd.
Registered business address:
Room 102, No. 102 Fengguang Road
Zhongxin Town, Zengcheng District
Guangzhou, Guangdong, China
HOW TO REQUEST HELP
Product question: Include the product name or product page link and your question.
Order or payment question: Include your order number, checkout email address, and a brief description of the issue.
Shipping question: Include your order number and tracking number if one has been supplied.
Damaged or incorrect product: Include your order number, photographs of the affected product, and photographs of the shipping packaging when relevant.
Return request: Include your order number, product name, date of delivery, and reason for return.
Privacy request: Identify the email address associated with your purchase and the right you wish to exercise, such as access, correction, or deletion.
ORDER STATUS
Your order confirmation is sent to the email address submitted during checkout. When your order ships, tracking information is sent to the same address. If you cannot locate your confirmation or shipping email, contact customer service and include the name and email address associated with your purchase.
RETURN ADDRESS
Our registered business address is not a return warehouse. To return an eligible item, contact service@sulvino.com for authorization and the return delivery instructions. Do not mail merchandise to the registered business address or the sender address printed on a shipping package.
RELATED PAGES
About Us: https://sulvino.com/pages/about-us
Frequently Asked Questions: https://sulvino.com/pages/faq
Privacy Policy: https://sulvino.com/pages/privacy-policy
Return & Refund Policy: https://sulvino.com/pages/return-refund-policy
Shipping & Delivery: https://sulvino.com/pages/shipping-delivery
Terms of Service: https://sulvino.com/pages/terms-of-service